Carey Theological College

Mews - General 10

• Building Cov. - How to check guest in on Mews
• Cancellation policies WRP vs Mews
• How to block/unblock a room on Mews
• How to check guest outstanding balance
• How to open new rate

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Billing 13

• How to cancel verifying card
• How to print/download a bill on Mews
• How to balance booking.com payment
• How to split / combine a bill
• How to refund partially

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Reservations 9

• How to allocate guests
• How to upgrade guest with extra cost
• How to change a guest from room
• How to Extend a Code for Late Check-out
• How to Add More Adults to a Reservation

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Opening/Closing Procedures 2

• Frontdesk Opening Procedures
• Frontdesk Closing Procedures

Goki 9

• How to change door lock battery
• How to change Goki Smartdisc battery
• How to create Goki PIN for parking
• How to extend PIN for late check-out
• How to generate Goki PIN code on phone

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Adding Items [cots, cribs, etc] 2

• How to add items on Mews
• Guests Request Extra Items Such as Cots, Cribs, Extra Pillows, Blankets, Fans

Parking 4

• How to set up Parking in Mews
• How to Register for Parking
• Where to park if no more spots are available
• How to set up monthly parking (students, construction, tenants)

Catering 1

• How to do a Catering Order

Group bookings 1

• How to create group booking on Mews

Classroom Bookings 1

• How to book a classroom