Mews

How to upgrade guest with extra cost
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Tue, 10 Sep, 2024 at 11:23 AM
Frontdesk Opening Procedures
Open both the front door and the office door, and turn the lights on. Take the master key from the 1st drawer to open the mail room. Take the top tray of...
Mon, 4 Nov, 2024 at 4:40 PM
Frontdesk Closing Procedures
1. Cash  Record all cash transactions that have been made on the Google sheet "Cash Deposit". Count cash and remove the revenue from the cash t...
Mon, 4 Nov, 2024 at 4:40 PM
How to change a guest from room
Occasionally, we may need to move a guest from their room for various reasons, including complaints about the room’s appearance, cleanliness, view, smell or...
Mon, 4 Nov, 2024 at 4:34 PM
How to book a room
Guests can book rooms by phone, email, or in person, and the process varies slightly depending on the method. By phone: Go to the Mews Timeline.  C...
Mon, 4 Nov, 2024 at 4:34 PM
How to switch kiosk
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Mon, 4 Nov, 2024 at 4:41 PM
How to open new rate
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Mon, 4 Nov, 2024 at 4:41 PM
Taxi cab for guests
Sometimes, a guest would ask the front desk to book a cab for them. We ask the guests questions before booking a taxi.               1. Their name     ...
Mon, 4 Nov, 2024 at 4:41 PM
How to Email a Bill
STEP 1: Sign in to Mews using your login credentials. STEP 2: Look for the guest's reservation and click on Payments. STEP 3: Choose whi...
Mon, 4 Nov, 2024 at 4:42 PM
How to Extend a Code for Late Check-out
There are 2 ways on how to extend Goki codes for late check-outs. Here is one: 1. Sign in to Goki 2. Click on Search  3. This will come out after...
Mon, 4 Nov, 2024 at 4:42 PM