Mews - General

Building Cov. - How to check guest in on Mews
Verify Guest ID / confirmation # Sign in to Mews to (buildingcoverage@carey-edu.ca password: C@rey5920) Follow below instructions If there is a case of ...
Fri, 8 Nov, 2024 at 3:08 PM
Cancellation policies WRP vs Mews
Check 'Rate' if it's WRP or booking rate meaning they agreed to the old rules, pay on their arrival with cancel within 1 day 
Fri, 8 Nov, 2024 at 3:11 PM
How to block/unblock a room on Mews
1. Go to the timeline. 2. Click the "house use" icon. 3. Fill out the spaces with the correct information.  Block Name: Put the name of the ...
Fri, 8 Nov, 2024 at 3:12 PM
How to check guest outstanding balance
Sign in to Mews to (Frontdesk - your own credentials | buildingcoverage@carey-edu.ca password: C@rey5920) Follow below instructions
Fri, 8 Nov, 2024 at 3:12 PM
How to open new rate
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Mon, 4 Nov, 2024 at 4:41 PM
How to set up rooms in Mews
STEP 1: CREATE A NEW BOOKABLE SERVICE Click the main menu > settings > services Click the plus sign on the right side of the screen > Bookable ...
Fri, 8 Nov, 2024 at 3:13 PM
Luggage Storage
Guests can leave their bags at the front desk office. We are open from 8AM - 5PM daily unless stated otherwise. STEP 1: Locate the bag tags in your desk...
Mon, 4 Nov, 2024 at 4:43 PM
Meals
Breakfast is included in the reservation. However, guests may order/buy lunch and dinner meals. Lunch and Dinner each cost $16.75 (tax included). Lunch is...
Mon, 4 Nov, 2024 at 4:43 PM
Taxi cab for guests
Sometimes, a guest would ask the front desk to book a cab for them. We ask the guests questions before booking a taxi.               1. Their name     ...
Mon, 4 Nov, 2024 at 4:41 PM
What is 'Assigned space is blocked'
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Fri, 8 Nov, 2024 at 3:14 PM