Reservations

How to allocate guests
Please do it 3 days before their reservations; otherwise, Goki will double-send the PIN email.
Fri, 8 Nov, 2024 at 3:12 PM
How to upgrade guest with extra cost
xx
Tue, 10 Sep, 2024 at 11:23 AM
How to change a guest from room
Occasionally, we may need to move a guest from their room for various reasons, including complaints about the room’s appearance, cleanliness, view, smell or...
Mon, 4 Nov, 2024 at 4:34 PM
How to Extend a Code for Late Check-out
There are 2 ways on how to extend Goki codes for late check-outs. Here is one: 1. Sign in to Goki 2. Click on Search  3. This will come out after...
Mon, 4 Nov, 2024 at 4:42 PM
How to Add More Adults to a Reservation
The number of guests in a reservation should be updated so that the breakfast tickets will match their count. 1. Sign in to Mews using your login creden...
Mon, 4 Nov, 2024 at 4:42 PM
How to Help a Guest Find Their Reservation / Room Key Code
STEP 1: Sign in to Mews using your login credentials. Sign in to Goki using your login credentials or Carey Centre's credentials. STEP 2: Ask for t...
Mon, 4 Nov, 2024 at 4:42 PM
How to help a guest check in
STEP 1: Login to Mews using your login credentials. STEP 2: Click on the Reservation Overview icon (1) Then click on Arrivals (2) to view all the guest...
Mon, 4 Nov, 2024 at 4:44 PM
How to help a guest check out
STEP 1: Sign in to Mews using your login credentials. STEP 2: Go to Reservation overview (1) Click Departures (2) Locate which guest wants to check ou...
Mon, 4 Nov, 2024 at 4:44 PM
How to book a room
Guests can book rooms by phone, email, or in person, and the process varies slightly depending on the method. By phone: Go to the Mews Timeline.  C...
Mon, 4 Nov, 2024 at 4:34 PM